Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward and transparent refund policy.

Return Period:
You have the right to return products within 14 days after receiving them.

Reasons for Return:
A return request can be made if:

  • The product arrived damaged.

  • The product does not meet your expectations.

  • The size does not fit.

  • Any other justifiable reason.

Return Conditions:

  • The product must be in original condition, unused, and in its original packaging.

  • A proof of purchase (invoice or order number) is required.

Refund Process:

  • A full refund will be issued without deductions.

  • Refunds will be processed using the same payment method used during purchase:

    • PayPal: Once we receive and inspect the return, the refund will be processed immediately.

    • Bank Transfer: After receiving and inspecting the return, the refund will be processed within a maximum of 3 business days.

Return Address:
Returns can be sent to our address listed on our Contact Page or at the bottom of our online store.

Contact & Return Request:
Please contact us before returning an item to initiate the return process and receive further instructions.

Thank you for your trust!

Notes:

  • Shipping costs for returns are the responsibility of the customer.

  • Items must be returned in their original, unused condition to qualify for a refund.

  • This policy complies with the legal requirements for returns and refunds in Germany and the United States.